Warranty

Return-to-Base-Warranty (Send-In-Warranty)

12 Months from date of purchase for hardware failure

You need to report a defective device to the Help Desk via Email to support@kohjinsha-pc.com.au If the Help Desk cannot solve the problem , you will be informed of which Kohjinsha service centre to send the device to. For this, you are responsible for the dispatch and insurance of the product.

Kohjinsha Australia shall assume the costs for the materials / spare parts and the labour costs as required, as well as the return postage to the sender or to any other address within the country in which the service partner is located.

For full Warranty Terms you should refer to your Kohjinsha Computers User Guide and Manual.